You put something in. Not much happened.
It got implemented, and months later you still cannot say what changed. Twelve questions, about two minutes.
Here are the twelve questions.
0 of 12 answered.
01Was a measure of success agreed before the work began?
02Can you state, in numbers, what changed after the implementation?
03Does anyone on your team use what was built every working day?
04Did the people who do the work help design what was built?
05Can your team explain, plainly, what the system does and does not do?
06Is there a named person who owns whether it keeps working?
07Did the work replace a step, rather than adding a step on top of what was already there?
08Do you know what it cost, including the time your team spent on it?
09Was there a written policy covering what data could go into it before it went live?
10Did the leadership team champion it to the rest of the company, rather than announcing it and moving on?
11Was one thing built and proven before the next was started?
12Does the process it touched still depend on the same person it depended on before?
Answer all twelve to see your reading.
